FAQ's
Everything you need to know about getting a personalized Funeral Tribute song that will resonate with family and friends.
What is a Personalized Funeral Song?
A personalized funeral song is a custom-written tribute, created using your memories, stories, and preferences, to uniquely honor the life of your loved one. You'll receive a ready-to-play digital file (or physical CD, if chosen), that can be used at the funeral, wake, or cherished privately at any time.
How does the process work?
It's very simple. First, you'll purchase your personalized song. After that, we'll email you a simple form where you can share your memories, stories, and preferences for the song. Once you've completed the form, our team will begin crafting your unique tribute, and we will deliver it to you within 24 hours of receiving the form.
What information do you need from me?
We'll request some information about your loved one – their name, any special memories or stories you might wish to share, and perhaps a song style or vocalist preference (male/female) if you have one. But please know, you don't need to be a writer or musician to do this! Just share what feels right to you, whether that’s a few sentences or a few pages. Our compassionate team will create something your family will treasure.
What if I don't have much information or stories to share?
That's perfectly okay. You can provide as little or as much information as you're comfortable with. Even a few key memories or details about their personality can help our songwriters create a meaningful tribute. We’re here to guide you through the process with compassion.
Can I choose the style of the song?
Yes, you can indicate your preferred musical genre and vocalist (male or female, or no preference) on the form. If you have any specific instrument preferences, then you may also add these details. Our team will ensure that the song style matches your preferences and will create a beautiful song that best honours your loved one.
You you use AI to create my song?
Yes, we do use AI to help our team create your song. This allows us to deliver your personalized tribute more quickly and affordably. However, every single lyric, and every aspect of production is overseen by our experienced and compassionate team, to ensure that your song is beautifully made, personal and heartfelt.
Can I share the song with others?
Absolutely. The digital file we send can easily be shared with family and friends. You may also choose to purchase a physical CD or USB drive if you are more comfortable with a physical product.
Is my payment information secure?
Yes, we use a secure payment gateway to process all transactions. Your payment information is encrypted and protected, and can not be shared with any third parties.
Can I get a refund?
Our personalized songs are a collaborative effort, created using the information that you have shared with us. As these are not generic items, we do not offer refunds, as our team has already spent time and energy crafting the song based on your specific requests. If you have any problems or concerns, please get in touch with us and we'll do our best to solve them.